Frequently Asked Questions (Schedule Awards & Payments)
Additional FAQs
SERVICES | WORKING WITH US
SCHEDULE AWARDS & PAYMENTS | FOR CURRENT CLIENTS
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We always recommend you start by checking ECOMP for any compensation status. However, the Department of Labor is not always forthcoming in their decisions regarding injured worker’s compensation. We are here to help diagnose the problem, and help make sure you are getting the compensation you deserve.
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Our advice is usually to file a new claim, report to your supervisor right away, and go see your doctor. Then, call us to make sure your new injury doesn’t interfere with your current claim.
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The Department of Labor makes it very difficult to track the status of any schedule award. We track all pending schedule awards within our office and use ECOMP to ensure your schedule award isn’t lagging behind. Make sure our office has ECOMP access and call one of our team members.
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If you returned to work and suffered a new injury, it is always the best policy to report your injury to your supervisor, fill out a claim, and see your doctor.
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If the department of labor denied your treatment, your doctor must contact CNSI for any potential treatment.
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Our recommendation is always the same. If a week has gone by from when you last called, emailed, or faxed our office, give us another call. You can expect us to return your call within 3 - 5 business days. Whether we received any correspondence from the Department of Labor is always a good guess. They do not always include us, so calling and making sure we got a copy is recommended.
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There is no way to “force” a claims examiner to respond. They are given significant leeway to respond on their own time. Generally, the department of labor communicates in 30 day intervals. Knowing the line of keeping claims examiners on track without causing a disturbance is a skill our attorneys have honed for many years.